If the client wishes to cancel the reservation / contract they must advise TJ in writing / via confirmed email as soon as reasonably possible. Any cancellation of the contract will be subject to the following cancellation charges. For the avoidance of doubt the cancellation charges are based on the number of days before the arrival date of the services.

Date of cancellation – Cancellation charge

Less than 8 weeks – 100% of the cost of the retreat will be retained by TJ
Less than 12 weeks – 75% of the cost of the retreat will be retained by TJ
Less than 16 weeks – 50% of the cost of the retreat will be retained by TJ
More than 16 weeks – 30% of the cost of the retreat will be retained by TJ

If the client has taken advantage of the special “early bird” reservation deposit or has under “special circumstances” elected / requested to move / re-schedule their retreat or has simply requested to move / reschedule their retreat to a future date then this is an exception to the normal terms and conditions and the deposit / any further payment/s made by the client will become non refundable.

Refunds are made minus any applicable / relevant bank charges or card payment fees, plus an administration fee of $50.00 per client, Bank transfer refunds are made in US Dollars. Refunds are made minus any third party commissions where applicable.